Xiao Chen has a Schnauzer. She said she sent the dog to Jiawen Pet Hospital on Jianghan Road in Binjiang, Hangzhou, for teeth cleaning on September 14. Two hours later, she received a call saying that the dog was dying.
The puppy was sent to "Jiawen" for teeth cleaning
The dog died two hours later?
Xiao Chen: “Then when I arrived in about ten minutes, I was told that the dog was dying and they were rescuing it. After about half an hour, he announced his death. (Did you tell me what the reason was?) That is to say, they first gave a sedative during the operation, and after taking the sedative, respiratory arrest, cardiac arrest and respiratory depression occurred."

Xiao Chen: "Then he said that if there may be any physical problems during the pre-operative examination, and if he is not suitable for dental cleaning surgery, he will notify me. The pre-operative examination will take about an hour, and then I asked about this Before the operation, we checked whether the owner needed to be present, and they said no."
"Jiawen" tampered with the operation agreement afterwards?
Xiao Chen said that she trusted the doctor so much that she left the dog in the hospital. Unexpectedly, the dog was gone now. During the communication with the hospital, she also discovered a problem.
Xiao Chen: “He also tampered with my pre-operative surgical agreement. (How did you tamper with it?) Because when I first received the consultation, it was a doctor named Qiu, who was responsible for the hospital here. People reported to us that the doctor surnamed Qiu did not have a medical qualification certificate. After tampering, he became a doctor surnamed Yang, and he did have a medical qualification certificate."
Xiao Chen provided relevant information In the operation record,
you can see that the doctor’s signature has been obliterated,
Qiu is written below, and Yang is written on the right side of the smear.
Xiao Chen: "At the same time, we also asked him to provide the medical record of this prescription. I saw the signature of Dr. Yang on the prescription with my own eyes. It was also the same as the revised preoperative agreement provided to me. The two signatures of the doctor surnamed Yang are completely different in handwriting."
I want to find out what happened to the dog
Jiawen said: Waiting for the conclusion of the relevant departments
Xiao Chen said , she now wants to know what happened to the dog and hopes the hospital will compensate.
Staff from Jiawen Pet Hospital Hangzhou Jianghan Road Branch: “We have nothing to explain. Please wait for the conclusion of the relevant departments, okay? (We won’t make any explanation now?) Yes, there is nothing. Explain, okay? (Now she says your doctor did the surgery without qualifications) We don’t have anything to say, thank you.”
The Animal Husbandry and Veterinary Bureau has intervened
Later, staff from the Hangzhou Animal Husbandry and Veterinary Bureau rushed to the scene, read the information provided by Xiao Chen, and understood the situation.
Staff from the Hangzhou Animal Husbandry and Veterinary Bureau: “Well, the doctor surnamed Yang has a veterinary qualification certificate, but the staff member surnamed Qiu does not have a veterinary qualification certificate. This is what we know about the situation. They said that Dr. Yang was receiving the treatment. (We were monitored to see if we saw it at the time.) The monitoring hospital did not provide it to us. The monitoring hospital said it was broken, so we wanted the hospital to provide it, but the hospital did not provide it. Provided.”
The staff member said that they have extracted relevant information and will conduct further investigation and coordinate Xiao Chen’s compensation request.